The following Terms of Service, Acceptable Use Policy, Privacy Policy, and Refund Policy govern the use of services provided by Little Creek Hosting, a Little Creek Solutions company. By using our services, you agree to comply with these policies.
Effective Date: January 1, 2026
These Terms of Service ("Agreement") govern the use of services provided by Little Creek Hosting ("Little Creek Hosting", "we", "our", or "us"). By purchasing or using any of our services, you agree to be bound by this Agreement.
We provide virtual private servers (VPS), shared web hosting, reseller hosting, and related internet services. Service features and limitations are described on the applicable product pages and order forms.
Customers are solely responsible for all content, software, applications, and data stored on or transmitted through their hosting account or virtual server. Customers must maintain accurate account information and protect the confidentiality of their account credentials.
Unless otherwise specified, VPS services are unmanaged. The customer is responsible for operating system updates, software installation, security, firewall management, backups, and general server administration.
Services are billed in advance according to the selected billing cycle. Payment is due on or before the invoice due date. Accounts with overdue balances may be suspended or terminated until payment is received.
Little Creek Hosting reserves the right to suspend or terminate any account that violates these policies, engages in unlawful activity, threatens the stability of our infrastructure, or creates legal or operational risk for our company or our other customers.
Customers are solely responsible for maintaining backups of their data unless a separate backup service has been explicitly purchased. While we may perform backups for operational reasons, these backups are provided as a courtesy and are not guaranteed.
Little Creek Hosting shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services. Our total liability shall not exceed the amount paid for the affected service during the three months immediately preceding the event giving rise to the claim.
Our services may only be used for lawful purposes. Activities that interfere with the operation of our network or violate applicable laws are strictly prohibited.
Customers may not intentionally consume excessive CPU, memory, disk I/O, or network resources in a manner that negatively impacts other customers or the stability of the platform. We reserve the right to limit or suspend services that create unreasonable resource usage.
Reseller customers are responsible for the actions of their own end users. Violations committed by reseller clients may be treated as violations by the reseller account.
Little Creek Hosting will cooperate with lawful requests from law enforcement agencies and may disclose information as required by applicable law.
We collect information necessary to provide and maintain our services, including account registration information, billing information, contact information, support ticket history, and server usage data.
Information collected is used solely for the purposes of providing services, processing payments, preventing fraud, communicating with customers, and complying with legal obligations.
We do not sell or rent customer personal information to third parties. Information may be shared with trusted service providers as necessary to deliver our services or when required by law.
We employ reasonable administrative, technical, and physical safeguards to protect customer information. However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.
Our website and client portal may use cookies and similar technologies to improve user experience, maintain login sessions, and analyze website usage.
Unless otherwise stated, new shared hosting and reseller hosting accounts may be eligible for a refund if canceled within the first thirty (30) days of service. Domain registration fees, software licenses, setup fees, and third-party products are non-refundable.
Due to the immediate allocation of computing resources and licensing costs, VPS services are generally non-refundable once provisioned unless otherwise required by law or specifically advertised as refundable.
Customers may cancel services through the client portal at any time. Cancellation requests stop future billing but do not automatically generate refunds for previously paid service periods.
Little Creek Hosting reserves the right to deny refund requests in cases involving abuse, fraud, repeated sign-ups for the purpose of obtaining promotional pricing, or violations of these Terms of Service or the Acceptable Use Policy.
Little Creek Hosting reserves the right to modify these Terms of Service and related policies at any time. Updated versions will be posted on this page. Continued use of our services after such changes become effective constitutes acceptance of the revised policies.